Privacy Policy

PRIVACY POLICY Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy: UK Data Protection Act 1988 (DPA) EU Data Protection Directive 1995 (DPD) EU General Data Protection Regulation 2018 (GDPR) WHAT INFORMATION IS BEING COLLECTED AND WHY? This website collects and uses personal information for the following reasons: SITE VISITATION TRACKING Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor. GA makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website. CONTACT FORMS AND EMAIL LINKS Should you choose to contact us using the contact form on our Contact us page or directly via email, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. HOW WILL WE USE THE INFORMATION ABOUT YOU? We receive and store any information you enter on our website or provide us in any other way. We use the information that you provide for such purposes as: To contact you To provide our service to you To alert you to special offers To disclose the information if required by law. We will only ever use your personal information to respond to your booking requests. WHO WILL IT BE SHARED WITH? We will never sell, rent or otherwise distribute or make public your personal information. We will not share your information with any external organisations other than for the above purposes. You may exercise your right to have your personal data removed from our records at any time by contacting us by the methods explained at the end of this notice. You have a right to ask for a copy of your information and to correct any inaccuracies. When you give us information about another person, you confirm that they have appointed you to act for them and to consent to the processing of their personal data. DATA BREACHES We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen. DATA CONTROLLER The data controller of this website is: Siobhan Monaghan-Keeler Whose registered office is: Knapwell Wood Farm, High Street, Knapwell, Cambridgeshire CB23 4NS Telephone: 01954 268972 or 07885 703176 Email: enquiries@knapwellwoodfarm.co.uk CHANGES TO OUR PRIVACY POLICY This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Last updated 8th January 2018